We use the following shortcodes in this Trading Conditions Policy for {Company Name}, accessible from {Website URL}.
- {Company Name} = Astro Guide
- {Website URL} = https://astroguide.info
- {Email address} = Support@astroguide.info
- {CEO and CIO} = Jorgen George Leonard Malmgren
{Company Name} is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.
Payment
{Company Name} is a domain owned by The Onvipe Band, CVR-Tax: 36148187, and receives payment with credit cards provided by Paypal. Any fees will only be charged to your account when the item is shipped.
All amounts are in $ US Dollars and are inclusive VAT.
{Company Name} uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that no one can read your data.
Delivery
{Company Name} delivers on all business days, with orders placed before 1 p.m. 12:00
Delivery methods will either be downloaded from our website or emails with instructions and downloads.
Warranty
There is no warranty granted because all products are to download virtually.
Complaints – overview, and links:
If you have a complaint about a virtual product purchased in our Webshop, a complaint can be sent to:
The Competition and Consumer Agency’s Center for Complaints
Carl Jacobsens Road 35
2500 Valby
Denmark
Link: www.forbrug.dk
Please note: The Danish government www.forbrug.dk website currently only has a Danish website version.
If you are a consumer domiciled in another EU country, you can state your complaint in the EU Commission’s online complaint platform.
The EU platform can be found here: http://ec.europa.eu/consumers/odr
If you make a complaint here, you must provide our E-mail address: support@theonvipeband.online
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